Insurance Backed Guarantee Systems

In the insurance industry, everything must be recorded – every piece of data, every piece of correspondence, every communication. And, above all, it must be recorded accurately, as the repercussions of misinformation for an insurance company can be disastrous.

Borough IT’s Insurance Backed Guarantee System (IBGS) provides highly effective contact management, and improves the accuracy of payments, giving you the best possible administration and accurate information on current and past policies and payouts.

IBGS provides comprehensive functionality, including:

• Holds, tracks and manages information for multi-level, individual contacts
• Handles all stages including production of the policy and complaints procedure
• Logs all information for policy price, deposits and payments
• Full search of job history archives
• Fully automated functions which make it easy to monitor, track and manage every aspect of a guarantee or claim:
  • Qualification tracking
  • Address qualification
  • Guarantee process
  • Registration communications

• Communications
• Supports FSA auditing
• Track policies through the system
• Flexible and comprehensive payment system
  • Any form of payment from members can be processed, including electronic transfer